Terms of Service

By accessing or using FlexMatches ("Service," "Platform," "App") operated by FlexMatches ("Company," "we," "us," "our") at www.flexmatches.com, you ("User," "you," "your") agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and our Community Guidelines, all of which are incorporated herein by reference.

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or in-app notification. Continued use of the Service after the effective date of any change constitutes your acceptance of the revised Terms.

You must be at least 18 years of age to use FlexMatches. By using the Service, you represent and warrant that:

• You are at least 18 years old
• You have the legal capacity to enter into a binding agreement
• You are not prohibited from using the Service under any applicable law
• You have not been convicted of a felony, sex crime, or any crime involving violence
• You are not required to register as a sex offender with any government entity

We reserve the right to terminate accounts of users who misrepresent their eligibility.

By using the Service, you acknowledge and agree that:

• FlexMatches makes no representations or warranties as to the character, background, or identity of any user
• Profile information is self-reported and has not been verified by FlexMatches
• You are solely responsible for exercising caution and using your own judgment when interacting with other users, both online and in person
• You should review our Safety Guidelines before meeting any user in person

USE THE SERVICE AT YOUR OWN RISK. FLEXMATCHES EXPRESSLY DISCLAIMS ALL LIABILITY ARISING FROM YOUR INTERACTIONS WITH OTHER USERS.

FlexMatches is an online platform that facilitates connections between fitness enthusiasts. WE ARE NOT A PARTY TO ANY IN-PERSON MEETING OR ACTIVITY THAT USERS ARRANGE THROUGH OUR PLATFORM.

By using the Service, you expressly acknowledge and agree that:

• You assume all risks associated with meeting other users in person, including but not limited to risk of physical injury, property damage, assault, battery, harassment, or death
• FlexMatches has no control over and expressly disclaims all liability for the behavior of any user before, during, or after any in-person meeting
• FlexMatches is not responsible for verifying the fitness, character, suitability, or intentions of any user
• You will always follow our Safety Guidelines when meeting someone from the platform
• In an emergency, you will contact local emergency services (e.g., 911) — FlexMatches cannot assist you in real-time emergencies

YOU RELEASE FLEXMATCHES AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS FROM ANY AND ALL CLAIMS, DEMANDS, AND DAMAGES ARISING OUT OF OR IN CONNECTION WITH ANY IN-PERSON MEETING WITH ANOTHER USER.

You agree not to:

• Harass, bully, threaten, intimidate, stalk, or harm any user
• Post false, misleading, or deceptive content or impersonate any person
• Share sexually explicit, violent, discriminatory, or otherwise offensive content
• Solicit personal information from minors or engage in any predatory behavior
• Use the Service to arrange meetings for illegal activities
• Use the Service for commercial solicitation, advertising, or spam without our written consent
• Attempt to circumvent any security, access control, or geographic restriction of the Service
• Violate any applicable local, state, national, or international law or regulation

Violation of these rules may result in immediate account suspension, termination, and/or reporting to law enforcement.

You retain ownership of content you post on FlexMatches. By posting content, you grant us a non-exclusive, worldwide, royalty-free, sublicensable license to use, copy, display, and distribute that content solely for the purpose of operating and improving the Service.

You are solely responsible for the content you post. We do not endorse any user content and are not liable for it. We reserve the right to remove any content at our sole discretion without notice.

If you encounter a user who you believe is behaving dangerously, inappropriately, or in violation of these Terms:

• Use the in-app report feature to report the user immediately
• Block the user via the app
• If you are in immediate danger, contact local emergency services first
• You may also email us at safety@flexmatches.com

We review all reports and reserve the right to terminate accounts and cooperate with law enforcement. However, we cannot guarantee the review or outcome of any report.

Free Plan: Basic features available at no cost.

Pro Plan: Premium features available for a monthly ($7.99/mo) or yearly ($4.99/mo billed annually) subscription.

• Payments are processed securely by Stripe, Inc.
• Subscriptions automatically renew unless cancelled before the renewal date
• You may cancel at any time; access continues until the end of the billing period
• All purchases are final. Refunds are handled on a case-by-case basis — contact support@flexmatches.com
• Prices may change with 30 days' prior notice

All content, features, and functionality of FlexMatches (including design, logos, text, code, and trademarks) are the exclusive property of FlexMatches and protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our express written permission.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. To the fullest extent permitted by applicable law, FlexMatches expressly disclaims all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• That the Service will be uninterrupted, error-free, or secure
• That any user-provided information is accurate, complete, or reliable
• That the Service will result in successful fitness partnerships, matches, or health outcomes
• That any content or information obtained through the Service will be accurate or reliable

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FLEXMATCHES, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY:

• Indirect, incidental, special, consequential, or punitive damages
• Personal injury, assault, battery, harassment, or death arising from your use of the Service or in-person meetings with other users
• Loss of profits, data, goodwill, or other intangible losses
• Damages resulting from unauthorized access to or alteration of your data

IN NO EVENT SHALL FLEXMATCHES'S TOTAL AGGREGATE LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO FLEXMATCHES IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

These limitations apply regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) even if FlexMatches has been advised of the possibility of such damages.

You agree to defend, indemnify, and hold harmless FlexMatches and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorneys' fees) arising from:

• Your use of the Service or your violation of these Terms
• Any content you post on the Service
• Your interaction with any other user, whether online or in person
• Your violation of any third party's rights, including intellectual property, privacy, or publicity rights
• Any claim that your conduct caused damage to a third party

We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason including violation of these Terms. You may delete your account at any time through the app settings.

Upon termination, your right to use the Service ceases immediately. Sections 4, 5, 11, 12, 13, 15, 16, and 17 shall survive termination.

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which FlexMatches is registered, without regard to conflict of law principles. To the extent permitted by law, you consent to exclusive jurisdiction and venue in such jurisdiction for any dispute not subject to arbitration.

Before filing any formal legal action, you agree to first contact us at legal@flexmatches.com and attempt to resolve the dispute informally for at least 30 days. This good-faith negotiation requirement is a condition precedent to any arbitration or litigation.

17.1 Binding Arbitration. Any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Service that cannot be resolved by informal negotiation shall be submitted to binding arbitration. The arbitration shall be conducted under the rules of a recognized arbitration body. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

17.2 Class Action Waiver. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU WAIVE YOUR RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION LAWSUIT, CLASS-WIDE ARBITRATION, OR ANY OTHER PROCEEDING IN WHICH ANY PARTY ACTS IN A REPRESENTATIVE CAPACITY. YOU MAY ONLY BRING CLAIMS AGAINST FLEXMATCHES IN YOUR INDIVIDUAL CAPACITY.

17.3 Exceptions. Nothing in this section prevents either party from seeking injunctive or other equitable relief for intellectual property infringement, or from filing a claim in small claims court for qualifying disputes.

17.4 Opt-Out. You may opt out of this arbitration agreement by sending written notice to legal@flexmatches.com within 30 days of first using the Service. Opting out does not affect any other provisions of these Terms.

For questions about these Terms of Service:

FlexMatches
General: support@flexmatches.com
Legal: legal@flexmatches.com
Safety: safety@flexmatches.com
Website: www.flexmatches.com

For safety resources and guidelines, visit our Safety Center.