DMCA Policy

Last updated: May 1, 2026

FlexMatches LLC respects the intellectual property of others and expects users to do the same. This page describes how to send a copyright infringement notice under the U.S. Digital Millennium Copyright Act ("DMCA"), and how to send a counter-notice if your content was removed in error.

1. Reporting copyright infringement

If you believe content on FlexMatches infringes a copyright you own or are authorized to act for, send a written DMCA notice to our Designated Agent (below). To be effective under 17 U.S.C. § 512(c)(3), your notice must include all of the following:
  1. A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
  2. Identification of the copyrighted work claimed to have been infringed (or, if multiple works, a representative list).
  3. Identification of the material claimed to be infringing, with enough detail for us to locate it (URL, username, message timestamp, profile photo, etc.).
  4. Your contact information: full legal name, mailing address, telephone number, and email address.
  5. A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  6. A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

2. Designated Copyright Agent

Send DMCA notices to:

FlexMatches LLC — DMCA Agent
Email: dmca@flexmatches.com (preferred)
Subject line: "DMCA Takedown Notice — flexmatches.com"

For mailed notices, contact us at the email above to request the current registered mailing address. Our Designated Agent is registered with the U.S. Copyright Office under the Online Service Provider Directory.

Note: Notices that are not directed to the Designated Agent or that fail to comply with 17 U.S.C. § 512(c)(3) may not be effective. Misrepresentations in a DMCA notice may subject you to liability under 17 U.S.C. § 512(f).

3. What we do when we receive a valid notice

  • We review the notice for completeness and good-faith compliance.
  • We may remove or disable access to the allegedly infringing material.
  • We forward a copy of the notice to the user who posted the content.
  • We may, in appropriate circumstances and at our discretion, terminate accounts of users who are repeat infringers.
We aim to act within a reasonable timeframe but do not guarantee any specific response time.

4. Counter-notification

If you believe your content was removed or disabled by mistake or misidentification, you may send a counter-notice. To be effective under 17 U.S.C. § 512(g)(3), your counter-notice must include:
  1. Your physical or electronic signature.
  2. Identification of the material that was removed or disabled and the location at which it appeared before removal.
  3. A statement, under penalty of perjury, that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.
  4. Your full legal name, address, telephone number, and email address.
  5. A statement that you consent to the jurisdiction of the federal court for the judicial district in which your address is located (or, if your address is outside the United States, the federal court in Pennsylvania, USA), and that you will accept service of process from the person who provided the original DMCA notice or their agent.
Send counter-notices to dmca@flexmatches.com with subject line "DMCA Counter-Notice — flexmatches.com."

If we receive a valid counter-notice, we will forward it to the original complainant. Unless the complainant files a court action against the alleged infringer within 10 to 14 business days, we may restore the removed content.

5. Repeat infringer policy

In accordance with 17 U.S.C. § 512(i), FlexMatches LLC has adopted a policy of terminating, in appropriate circumstances and at our discretion, the accounts of users who are repeat copyright infringers.

6. Misrepresentation

Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents (i) that material is infringing, or (ii) that material was removed or disabled by mistake or misidentification, may be liable for damages, including costs and attorneys' fees, incurred by the alleged infringer, the copyright owner, or our service provider as a result of the misrepresentation.

7. Trademarks and other intellectual property

For trademark complaints, right-of-publicity claims, or other non-copyright IP issues, contact legal@flexmatches.com with full supporting documentation. These are handled outside the DMCA process.

8. Contact

FlexMatches LLC
Designated DMCA Agent: dmca@flexmatches.com
General legal: legal@flexmatches.com
Website: www.flexmatches.com

Related documents: Terms of Service · Privacy Policy · Community Guidelines

This policy is provided for informational purposes and does not constitute legal advice. If you are unsure how to proceed with a DMCA matter, consult an attorney.